Our services

FinanceReal estateHRBusinessTechnologyOne agreed brief

Workplace strategy

Steer

What is the workplace meant to deliver?

Most large organisations don’t lack a workplace strategy. They lack agreement on what it’s for. We help leadership teams settle what their places and services should deliver for the business, in terms that real estate, finance, HR, technology and the business itself can all sign up to, and turn that into a clear brief and a business case that holds together.

Where this usually starts

  • Your business is changing, through a new strategy, new ways of working, or a shift in culture or workforce, and the workplace hasn’t kept up.
  • Things aren’t working: you’re losing talent, or your sites are in the wrong places or just aren’t good enough.
  • Technology is changing everything you do, and the workplace needs to enable it and deliver for it.

What you get

A brief everyone has agreed, a business case you can defend, and a test that every later decision can be held against.

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Option BThe right dealOption CThe marketThe shortlist

FM and real estate procurement

Source

Has the market really been tested?

Most contracts are won or lost long before the final negotiation, in the specification, the pricing structure and the questions nobody asked suppliers. We run procurements from strategy through to go-live, scrutinising the commercials and negotiating a deal that holds up once the service starts.

Where this usually starts

  • A major FM or real estate contract is coming up, and you’re not sure the incumbent is still the right answer.
  • You have a contract that isn’t delivering, and the relationship needs resetting.
  • Your organisation is changing, through an acquisition or new divisions or regions, and the way you buy services needs to change with it.
  • You need rigour: a proper strategy before anything goes to market, and an evaluation that stands up to scrutiny.

What you get

A procurement run properly: a requirement and market approach you can defend, bids you can compare, and a contract that holds up once the service starts.

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In-houseOutsourced

Operating model design

Shape

What should you actually own?

A good strategy and a good contract still fail without the right operating model behind them. We design what you keep in-house and what you outsource, how the two work together, and how the change lands with the people involved. We stay close through mobilisation so the design survives contact with reality.

Where this usually starts

  • Your organisation is restructuring and you need to think through how to run your services going forward.
  • A new provider is about to take over, and your side hasn’t been designed to match.
  • You’re in the middle of a transformation, but the change isn’t taking hold.
  • You’ve outsourced services piece by piece, and no one is sure what you still own or who is accountable for suppliers.

What you get

A clear view of what stays in-house and what doesn’t, an operating model people can actually run, and change that is embedded, not just announced.

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